Privacy Policy

Who controls the data

T-Suk Speed Boat Travel Co., Ltd. controls the personal data collected through this tour booking website.

Data we collect

We collect information needed to take and fulfil a booking: lead guest name, email, phone, traveler counts, tour and departure details, hotel name and room number if you provide them, booking, payment, and refund status, and necessary security and technical logs.

Payments

Card and payment credentials are entered on Stripe Hosted Checkout. T-Suk does not store card details. T-Suk stores necessary provider references and statuses so we can confirm payment, process refunds, and keep accounting records.

Why we use data

We use personal data to make bookings, confirm payment, coordinate pickup, communicate with customers, process refunds or date changes, protect against fraud and security incidents, and meet legal and accounting obligations.

Service providers

We use a payment provider, an email provider, and hosting, database, and storage infrastructure to operate bookings and customer communication.

We do not sell personal data

We do not sell your personal data.

Retention

We keep personal data only as long as reasonably required for booking, legal and accounting duties, disputes, refunds, and security.

Security

We take reasonable measures to protect personal data. No online service can promise absolute security.

Your rights

To ask about your personal data or make a request, contact [email protected].

International processing

Processing may occur through service providers such as Stripe, hosting, and email infrastructure, which may be located outside Thailand.

Cookies

This website uses essential session, CSRF, and security cookies. These pages do not use analytics or advertising cookies.

Children

Booking information about children is supplied by the responsible adult making the booking.

Policy changes

If this policy changes, we will publish the updated version on this page.

Contact

Contact T-Suk Speed Boat Travel Co., Ltd. at [email protected] or +66 97 925 4455.